Sat nav - losing GPS

Faults and Technical chat for the Seat Tarraco
Jhunter_83
Posts: 11
Joined: Tue Sep 29, 2020 6:50 am

Re: Sat nav - losing GPS

Post by Jhunter_83 » Tue Oct 27, 2020 9:43 pm

iainpeter wrote:
Tue Oct 27, 2020 8:51 pm
I returned my car late on a Friday afternoon, it was for sale by the following Monday as a Pre Registered car. The rejection was only accepted after Seat had agreed finances with the dealer.
I had managed to kerb a couple of wheels and been charged for the repairs, from the photo's it looked as if they had been repaired.
I must admit I was shocked to see it for sale so quickly.
That isn’t good really, I would have expected a rejected car to be sent back to seat to investigate and not go on sale.

I have spoken to Seat customer services today after logging the issue and they can confirm my car is not a rejected customer car and was registered by seat. That puts my mind at ease a little.

My car was registered December 2019 so it isn’t an early car that you would expect niggly issues with. Hopefully it is a simple fix.
2019 Seat Tarraco Xcellence 190 tdi Indium Grey

AdrianC
Posts: 79
Joined: Thu Jun 11, 2020 1:38 pm

Re: Sat nav - losing GPS

Post by AdrianC » Tue Oct 27, 2020 10:12 pm

The original car i looked at buying was also a "19" reg and had this fault. Issue is.. SEAT dont have a fix for this issue. Its on their list but as its not a safety issue its not priority.

Jhunter_83
Posts: 11
Joined: Tue Sep 29, 2020 6:50 am

Re: Sat nav - losing GPS

Post by Jhunter_83 » Wed Oct 28, 2020 7:17 am

AdrianC wrote:
Tue Oct 27, 2020 10:12 pm
The original car i looked at buying was also a "19" reg and had this fault. Issue is.. SEAT dont have a fix for this issue. Its on their list but as its not a safety issue its not priority.
Mine is a 69 plate, they must know the issue to have fixed it between builds as all cars would have the problem.
2019 Seat Tarraco Xcellence 190 tdi Indium Grey

AdrianC
Posts: 79
Joined: Thu Jun 11, 2020 1:38 pm

Re: Sat nav - losing GPS

Post by AdrianC » Wed Oct 28, 2020 6:35 pm

No as its a certain batch of cars that are only affected. As the one i ended up buying was a 68 plate registered endog feb 2019.

Jhunter_83
Posts: 11
Joined: Tue Sep 29, 2020 6:50 am

Re: Sat nav - losing GPS

Post by Jhunter_83 » Thu Oct 29, 2020 6:42 am

AdrianC wrote:
Wed Oct 28, 2020 6:35 pm
No as its a certain batch of cars that are only affected. As the one i ended up buying was a 68 plate registered endog feb 2019.
Well mine is due in today to replace the aerial base, hope it does fix it (not holding my breath) and that the dealer puts it all back together correctly
2019 Seat Tarraco Xcellence 190 tdi Indium Grey

Gandr
Posts: 5
Joined: Mon Oct 26, 2020 11:07 am

Re: Sat nav - losing GPS

Post by Gandr » Fri Oct 30, 2020 9:21 am

i have had car for 3 weeks and just noticed my sat nav is completely wrong. address entered is south of home but sat nav wants to go north, then jump all over the place they says off road
I am waiting for dealership to ring me back. hope i dont need to go down lines of rejection!!!

AdrianC
Posts: 79
Joined: Thu Jun 11, 2020 1:38 pm

Re: Sat nav - losing GPS

Post by AdrianC » Fri Oct 30, 2020 8:37 pm

Yeah when i test drove the initial car we looked at, its jumped all over the place. A soft reset sorted it for about 2mins and it went back to jumping all over the place.

Jhunter_83
Posts: 11
Joined: Tue Sep 29, 2020 6:50 am

Re: Sat nav - losing GPS

Post by Jhunter_83 » Sat Oct 31, 2020 10:02 am

Gandr wrote:
Fri Oct 30, 2020 9:21 am
i have had car for 3 weeks and just noticed my sat nav is completely wrong. address entered is south of home but sat nav wants to go north, then jump all over the place they says off road
I am waiting for dealership to ring me back. hope i dont need to go down lines of rejection!!!
Mine is doing exactly the same, sometimes when heading north it says I’m heading south.

My car was in the dealer on Thursday, had a new antenna, sat nav unit, wiring and new sos button fitted and still not working.

I’m waiting for a call back from seat after they have raised it with Seat technical.

I’m considering rejecting the car now
2019 Seat Tarraco Xcellence 190 tdi Indium Grey

Imclgn
Posts: 23
Joined: Sat Sep 12, 2020 6:28 pm

Re: Sat nav - losing GPS

Post by Imclgn » Sat Oct 31, 2020 3:17 pm

Hi all, collected my Xcellence Lux yesterday, and tested the Nav today. Does not recognise postcodes and just keeps calculating route all the time. Will call the dealer and see what they say. If not satisfied with response will just reject the car!!! 😡😡😡

AdrianC
Posts: 79
Joined: Thu Jun 11, 2020 1:38 pm

Re: Sat nav - losing GPS

Post by AdrianC » Sat Oct 31, 2020 7:52 pm

This is something as ive said previously, they dont know a fix. The original car i was about to buy had new unit sos button aerial base the whole lot and they couldnt fix it.

Seat know about this issue as well as dealers as a memo was sent out and as its not a safety issue its not high up on their fix list.

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